Backyard AdventureRentals
Frequently Asked Questions
1 DAY RENTALS - are defined as an "average" rental time of 6 HOURS. Customers may request additional time if needed but MAY result in an additional cost. 1 Day rentals do NOT allow the customer to keep a jumper overnight.
2 DAYS/ OVERNIGHT RENTALS - are defined as a rental time of OVERNIGHT and a pick-up AFTER 12PM the 2nd day of rental.
Yes. To receive a full refund of your reservation/security deposit, the reservation must be canceled more than 72 hours before scheduled delivery.
Reservation/security deposits will NOT be refunded if the reservation is canceled within 72 hours of scheduled delivery. A cancelation due to severe inclement weather within 72 hours of delivery, will result in the deposit being held for a rain check. Customers have 90 days to use the rain check.
Backyard Adventure Rentals reserves the right to cancel reservations at any time due to safety hazards. If we make the decision to cancel a reservation - customers will receive a full refund including the security deposit.
Yes. To make a reservation a refundable deposit of $75 is required. This security deposit is refunded to your account within 2-5 business days after the inspection / pick up of rental items provided all terms and conditions were met during the rental period. If multiple items are rented, a deposit of $75 is required per item.